Shipping Policy
Ellis & Co. Cigars / The Luxury Leaf, LLC
All orders are processed within 1–2 business days, excluding weekends and holidays. Orders placed after business hours or on non-business days will be processed the following business day.
Age Verification Requirement
In accordance with federal and state laws, age confirmation is required prior to shipping. We reserve the right to verify the purchaser’s age before an order is fulfilled. Orders that cannot be age-verified may be delayed or canceled.
Shipping Restrictions
We ship only to locations where the sale of premium cigars is legal. Customers are responsible for ensuring compliance with all local and state regulations.
Delivery Responsibility
Once an order has been shipped and confirmed by the carrier, Ellis & Co. Cigars / The Luxury Leaf, LLC is not responsible for delays, loss, or damage caused by the shipping carrier.
If you have any questions regarding shipping or age verification, please contact us prior to placing your order.
